T&C

By using our website and when purchasing from it, you acknowledge that you are doing so under the following terms and conditions.  We may change these from time to time by updating this page.

In these terms and conditions “we”, “us”, “our” refers to White Fox Wines and “you”, “yours” refers to our prospective customer.

White Fox Wines is the trading name of Bianca Trading Wine Limited.

Company number: 11824366
VAT number: 315841509
Registered address: Marcher House, Marcher Court, Sealand Road, Chester CH1 6BS.

GENERAL

We warrant that the products on our website will be of good quality and fit for purpose.

Contract between you and us begins with acceptance of order and completion takes place with dispatching the products ordered unless cancellation has occurred.  Title will pass on to you on delivery, provided payment in full has been received.

AGE RESTRICTION

We will not sell wine to anyone who is not 18 years old.  By placing an order, you confirm that you are at least 18 years old.

PURCHASING

All products on our website are offered subject to availability, errors and omissions excepted.

All prices are quoted in pound sterling and may be per product or case and prices include Value Added Tax.

All delivery charges are additional.

We shall retain title to all goods sold by us until all the sums due from you in respect of your order have been paid.  Any bank charges raised by the paying bank are payable by the customer and if incurred will be reinvoiced for immediate payment.

We shall not be liable for any delay or failure to meet our obligations caused by circumstances beyond our reasonable control.

None of these terms affect your consumer rights.

SHOPPING SYSTEM

The online shopping system on our website allows you to purchase wines, gift cards and related merchandise for delivery to any UK address through our secure and encrypting website and PCI-DSS compliant Commerce Platform by PayPal, ensuring secure transmission and processing of your details.

PayPal powerful network securely processes more than 10 million payments each day and can protect our customers with the unmatched experience, global reach, and advanced fraud-protection technology.

You do not need to be registered on our website to order from us, but if you do you will be able to save a wish list of products, recommend wines to a friend, view orders and purchase history, post a review, etc.

The site is fully secure and supports encryption during the purchasing process, but if you would prefer to order by phone you can ring the shop at 01244 851522 during opening hours to place an order.  After placing an order online, you will receive a confirmation by email.

RETURNS 

The Customer is allowed to cancel an order and Bianca Trading Wine Ltd will give full refunds as long as the Customer notifies Bianca Trading Wine Ltd within 7 working days upon receipt of the order.  Please notify via email mail@whitefoxwines.co.uk or Telephone +44 (0) 1244851522

Following notification, the wines must be returned unopened, in their original packaging, and within a reasonable time, to:-

White Fox Wines
Marcher House,
Marcher Court,
Chester,
Cheshire,
CH1 6BS

The expenses incurred in returning the order are the responsibility of the Customer. (For your protection we recommend that you use a recorded delivery service or alternatively ask us to arrange collection). Our costs in processing the order will be refunded but the carriage costs we incur will be deducted from the refund along with card processing charges.

Bianca Trading Wine Ltd will notify the Customer once the refund has been processed.

DISCLAIMER

We have taken every step to ensure that the information on this website is correct, accurate and up to date, however we take no responsibility for information that is incomplete inaccurate or out of date.

We shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

We assume no responsibility for any links to the Internet or third-party website from our website.  Once you activate these links you will leave our website and we will not be liable for any content or website beyond our reasonable control.

Edited 23/04/24